Terms of Service

These terms govern your use of the Shield HQ website (shieldhq.co.uk). Please read them carefully — by using the site you accept these terms in full. If you don’t agree, please don’t use the site.

1. Who we are

Shield HQ LTD (“Shield HQ”, “we”, “our”, “us”) is a private limited company registered in England and Wales (company number 17047843), with its operations based in Birmingham, United Kingdom.

You can contact us at support@shieldhq.co.uk or 0121 517 0179.

2. About this website

This website provides information about Shield HQ’s security services and allows visitors to enquire about engaging us. The site itself does not constitute a contract for services. Any engagement of Shield HQ for security services will be subject to a separate written agreement.

3. Acceptable use

You agree to use this website only for lawful purposes. You must not:

• Use the site in any way that breaches UK or international law
• Attempt to gain unauthorised access to the site, the server hosting it, or any related systems
• Submit fraudulent, abusive, defamatory, or misleading information through any contact form or communication channel
• Use the site to send unsolicited marketing, spam, or any automated bulk traffic
• Reproduce, distribute, or commercially exploit any content from the site without our prior written permission

4. Information accuracy

We work hard to keep the information on this website accurate and up to date, but we make no warranties or representations that it is complete, current, or free from error.

Information on this site is for general informational purposes only and does not constitute professional advice. You should not rely solely on the contents of this website when making decisions about your security needs — please speak to us directly for tailored advice.

5. Intellectual property

All content on this website — including text, graphics, logos, layout, code, and the “Shield HQ” name and brand — is owned by or licensed to Shield HQ LTD and is protected by UK and international intellectual property laws.

You may view, download for personal non-commercial use, and print pages from this site. You must not modify the content, use it for commercial purposes, or reproduce it on any other website or platform without our prior written consent.

6. Third-party links

This website may contain links to third-party websites or services. We have no control over the content, privacy practices, or operation of those third-party sites and accept no responsibility for them. Following a third-party link is entirely at your own risk.

7. Limitation of liability

To the fullest extent permitted by UK law, Shield HQ LTD will not be liable for any:

• Indirect, incidental, special, consequential, or punitive losses arising from your use of, or inability to use, this website
• Loss of profit, revenue, business, anticipated savings, or goodwill
• Loss or corruption of data caused by viruses, cyber attacks, or other harmful technological material that may infect your equipment via this site

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited or excluded under UK law.

8. Indemnity

You agree to indemnify Shield HQ LTD against any losses, claims, damages, or expenses (including reasonable legal fees) arising out of your breach of these terms or your misuse of this website.

9. Availability of the website

We aim to keep this website available 24/7, but we don’t guarantee that it will always be accessible, error-free, or free from interruption. We may suspend, withdraw, or restrict the availability of all or any part of the site at any time without notice.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we handle any personal information you provide.

11. Changes to these terms

We may update these terms from time to time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of the site after a change means you accept the revised terms.

12. Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any such dispute.

13. Contact

For any questions about these terms:

• Email: support@shieldhq.co.uk
• Phone: 0121 517 0179
• Post: Shield HQ LTD, Birmingham, United Kingdom